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Business Staff Acceptable Use Terms

Effective date: 14 March 2026

1) Purpose and role boundary

Staff accounts are operational scanner accounts for redemption verification and authorised loyalty actions.

2) Default permissions

  • Scanner and redemption verification access only by default.
  • No automatic member entitlement unless separately unlocked through valid paid or role-based entitlement.
  • Access is limited to the assigned business context.

3) Prohibited conduct

  • No fake/duplicate scans or scanning for non-customers.
  • No unauthorised reward issuance or manual stamp abuse.
  • No credential sharing, account takeover attempts, or security bypasses.
  • No misuse or disclosure of member personal data outside authorised operations.

4) Monitoring and enforcement

  • Redemption attempts are logged for fraud prevention and dispute handling.
  • Business Admin and Platform Admin may pause scanner access, suspend, or deactivate staff accounts.
  • Serious misuse may be escalated for legal or regulatory action where required.

5) Contact

hello@clubsobo.co.uk

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